association management
We partner with associations with a mission to enhance their professions and support professionals.
Whether you’re a national association, regional chapter, certification organization, or technology user group, you can trust us to deliver on your mission. In turn, you become more equipped to support your members in their desire to learn, expand their network, and become part of something bigger than themselves.
What makes us different is our innovation-led approach to challenges and opportunities that builds more value for your association and increases your ability to enrich careers and propel your industry.
As a full-service association management company, we can provide the leadership, governance, operations, services, and programs that enhance your market position and take you where you want to go.
Led by a seasoned executive director, we develop a comprehensive strategy to improve your current state and lay the groundwork for the future. We work closely with the board of directors to shape your vision, mission, and unique value proposition; and manage day-to-day operations to improve the bottom line.
The many ways we build thriving associations:
LEADERSHIP & GOVERNANCE
We assign or recruit the ideal executive director and support staff with the experience and skills needed to meet the challenges of today and capitalize on the opportunities of tomorrow. Part of their responsibility is to ensure the right governance structure is in place, communicated and enforced so that the direction is set and stakeholders understand how to stay the course.
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MEMBERSHIP MANAGEMENT
We go beyond providing excellent service to deliver higher member satisfaction. We also bring to the table innovative approaches to attracting new members and heightening member engagement. The result is not just more membership revenue, but the kind of member loyalty and authentic advocacy that money simply cannot buy.
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ASSOCIATION MEETINGS
As an association management company with nearly three decades of experience planning and executing thousands of meetings, we can confidently say we know how to design and execute a successful meeting for an association.
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SPONSORSHIP SALES
We will develop an innovative monetization strategy that reaches across digital, live event and media channels. Expect a value-based and ROI-driven sponsorship program that gains the attention and garners the support of corporations and organizations who align with your mission.
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OPERATIONS
Our office serves as the headquarters of your association – providing a central point of daily operations with all the necessary infrastructure in place from day one. Our staffing model combines a dedicated team plus access to a staff of 100+ across each of our centers of excellence.
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PROFESSIONAL DEVELOPMENT
Whether it’s education, services, certifications, networking events, or something else you’re looking to create, we make sure it’s the best it can be. We do the research and gather the insight in order to define, develop and deploy high-caliber, strategic programs that benefit both your individual members and your industry at large.
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MARKETING COMMUNICATIONS & MEDIA
Our team of award-winning strategists and creative talent develop compelling, multi-channel marketing communications, campaigns and media properties that keep your community informed and engaged, recruit new members and promote your association.
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TECHNOLOGY
We provide the infrastructure and support systems that enable your organization to manage the member relationship effectively and conduct day-to-day operations efficiently. Expect us to recommend and implement solutions that deliver strategic value and a high return on investment.
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ACCOUNTING & FINANCE
Not only do we manage all financial needs in accordance with GAAP, we make it easy for every director on the Board to meet his or her fiduciary responsibility. Our comprehensive set of proprietary financial reports was developed to be very easy to read by a busy executive (and easy understand for those who don’t necessarily have a financial background).
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Virtual Meetings & Events
There’s more to a successful online event than the right technology platform. Whether you’re transitioning from an in-person event to an online experience; or creating a new virtual event, our team provides the consultative expertise to maximize your investment.
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Essential Services
As an association leader, you’re dedicated to finding right-sized solutions for your organization and your team. Running an association or a member-based organization puts high demands on your leadership – often with many moving parts. Maintain your strategic focus with streamlined association management services.
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