association management

We partner with associations on a mission to enhance their professions and support the professional.

Whether you’re a national association, regional chapter, certification organization, or technology user group, you can trust us to deliver excellent service to your stakeholders. In turn, you become more equipped to support individual members in their desire to learn, expand their network of like-minded people, and be a part of something bigger than themselves.

But we don’t stop there.

What makes us different is our innovation-led approach to challenges and opportunities so that you build more value for your association and increase your impact in all efforts to enrich people’s careers and move your industry forward.

As a full-service association management company, we put in place the leadership, governance, operations, and the many services and programs that can enhance your current market position and help take you where you want to go.

Led by a seasoned executive director, we apply our methodology and framework in developing a comprehensive strategy for improving the current state of your association and laying the groundwork for the future. We work closely with the board of directors to shape the vision, mission, and unique value proposition that inspires and engages members while managing day-to-day operations and improving the bottom line. Your Meeting Expectations team develops new services, resources, and programs that attract new members, increasing revenue and profitability.

The many ways we help build thriving associations:

LEADERSHIP & GOVERNANCE

We assign or recruit the ideal executive director and support staff with the experience and skills needed to meet the challenges of today and capitalize on the opportunities of tomorrow. Part of their responsibility is to ensure the right governance structure is in place, communicated and enforced so that the direction is set and stakeholders understand how to stay the course.
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MEMBERSHIP MANAGEMENT

We go beyond providing excellent service to deliver higher member satisfaction. We also bring to the table innovative approaches to attracting new members and heightening member engagement. The result is not just more membership revenue, but the kind of member loyalty and authentic advocacy that money simply cannot buy.
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ASSOCIATION MEETINGS

As an association management company with three decades of experience planning and executing thousands of meetings, we can confidently say we know, better than anyone, how to design and execute a successful meeting for an association.
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SPONSORSHIP SALES

We will develop an innovative monetization strategy that reaches across digital, live event and media channels. Expect a value-based and ROI-driven sponsorship program that gains the attention and garners the support of corporations and organizations who align with your mission.
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OPERATIONS

Our office serves as the headquarters of your association – providing a central point of daily operations with all the necessary infrastructure in place from day one. Our staffing model combines a dedicated team plus access to a staff of 100+ across each of our centers of excellence.
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PROFESSIONAL DEVELOPMENT

Whether it’s education, services, certifications, networking events, or something else you’re looking to create, we make sure it’s the best it can be. We do the research and gather the insight in order to define, develop and deploy high-caliber, strategic programs that benefit both your individual members and your industry at large.
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MARKETING COMMUNICATIONS & MEDIA

Our team of award-winning strategists and creative talent develop compelling, multi-channel marketing communications, campaigns and media properties that keep your community informed and engaged, recruit new members and promote your association in the industry.
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TECHNOLOGY

We provide the infrastructure and support systems that enable your organization to manage the member relationship effectively and conduct day-to-day operations efficiently. Expect us to recommend and implement solutions that deliver strategic value and a high return on investment.
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ACCOUNTING & FINANCE

Not only do we manage all financial needs in accordance with GAAP, we make it easy for every director on the Board to meet his or her fiduciary responsibility. Our comprehensive set of proprietary financial reports was developed to be very easy to read by a busy executive (and easy understand for those who don’t necessarily have a financial background).
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Virtual Meetings & Events

There’s more to a successful online event than the right technology platform. Whether you’re transitioning from an in-person event to an online experience; or creating a new virtual event, our team provides the consultative expertise to maximize your investment.
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Essential Services

As an association leader, you’re dedicated to finding right-sized solutions for your organization and your team. Running an association or a member-based organization puts high demands on your leadership – often with many moving parts. Maintain your strategic focus with streamlined association management services.
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