Headquarters and Infrastructure


Meeting Expectations is well-equipped to serve as the nexus for your association or users group headquarters and infrastructure needs.

Your organization will have full access to our 115 employees, organized in centers of excellence focused on membership, education, certification, technology, marketing, finance and conferences. We draw upon their wealth of experience to improve processes, implement innovative solutions and manage the day-to-day functions of associations, users groups and chapters around the world.

At its core, Meeting Expectations is a collection of small staff associations with a big association infrastructure. Our clients enjoy cutting-edge technology, marketing, graphic design and accounting solutions usually only available to large associations, but delivered through a small staff solution. This keeps costs down while providing all the benefits, longevity and one-on-one personalized service that a dedicated team can provide. Our solution is fully scalable, allowing staff to expand with the annual budget, or even on a cyclical or project basis as the needs of the associations evolve.

We are well versed in onboarding new clients into our environment and our proven, established multi-phase transition process makes for a smooth integration.

Phase 1 - Assessment

  • Establish Baseline
  • Information Gathering
  • Review Bylaws
  • Review All Files
  • Create Action Plan
  • Assess Staffing Needs
  • Review all Existing Processes

Phase 2 - Transitional

  • Telecom Transfer
  • E-Mail Transfer
  • Create Filing System
  • Ongoing Staff Education
  • Frequent Management Check-Ins

Phase 3 - Operational

  • Support Team Fully Operational
  • Review, Adjust, Enhance
  • Long Term Planning
  • Focus on Membership & Conference Growth
  • Reporting

Once onboarded, your organization benefits from transparency in all financial transactions, project management to ensure continued progress towards your goals and ease of communications to your stakeholders and members to lead membership renewal and growth.

How Can We Help You? +1 404.240.0999

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It has been my personal privilege to work with Alex Murphy and the Site Selection team at Meeting Expectations for the last several years. Alex is the consummate professional both in negotiating and advocating for her clients and working with us as a hotel to streamline the process of moving business to the next level. The Meeting Expectations team is one that can truly tout themselves as experts in understanding what their customers want and need.

Sharon Vaughn San Antonio Marriott