Headquarters and Infrastructure


Meeting Expectations is well-equipped to serve as the nexus for your association or users group headquarters and infrastructure needs.

Your organization will have full access to our 115 employees, organized in centers of excellence focused on membership, education, certification, technology, marketing, finance and conferences. We draw upon their wealth of experience to improve processes, implement innovative solutions and manage the day-to-day functions of associations, users groups and chapters around the world.

At its core, Meeting Expectations is a collection of small staff associations with a big association infrastructure. Our clients enjoy cutting-edge technology, marketing, graphic design and accounting solutions usually only available to large associations, but delivered through a small staff solution. This keeps costs down while providing all the benefits, longevity and one-on-one personalized service that a dedicated team can provide. Our solution is fully scalable, allowing staff to expand with the annual budget, or even on a cyclical or project basis as the needs of the associations evolve.

We are well versed in onboarding new clients into our environment and our proven, established multi-phase transition process makes for a smooth integration.

Phase 1 - Assessment

  • Establish Baseline
  • Information Gathering
  • Review Bylaws
  • Review All Files
  • Create Action Plan
  • Assess Staffing Needs
  • Review all Existing Processes

Phase 2 - Transitional

  • Telecom Transfer
  • E-Mail Transfer
  • Create Filing System
  • Ongoing Staff Education
  • Frequent Management Check-Ins

Phase 3 - Operational

  • Support Team Fully Operational
  • Review, Adjust, Enhance
  • Long Term Planning
  • Focus on Membership & Conference Growth
  • Reporting

Once onboarded, your organization benefits from transparency in all financial transactions, project management to ensure continued progress towards your goals and ease of communications to your stakeholders and members to lead membership renewal and growth.

How Can We Help You? +1 404.240.0999

Finance & Accounting

Our trusted financial service experts build and oversee budgets for a diverse client base, providing comprehensive financial reports and thorough analysis. Your dedicated staff accountant manages everything from payables and receivables through budgeting and year-end reporting. Our financial management services adhere to all of the Generally Accepted Accounting Principles (GAAP) 

Thank you so much for helping us put on an amazing event and for making my job so easy. The partners, customers, employees and executives are all talking about what a great event Connections was and how effortless everything seemed. Your prompt replies and resolutions to the millions of emails and calls is amazing. You are the best in the business and not only do we recognize it, but the hotel made a point to let me know that they recognize it as well.

Ann Leach SilkRoad