The world of event registration is an ever-changing creature and keeping up with the times has become increasingly difficult. Here are some tips to help you craft a streamlined customer experience.

The world of event registration is an ever-changing creature and keeping up with the times has become increasingly difficult. Here are some tips to help you craft a streamlined customer experience.
Done well, hybrid events strengthen your association’s position as a leader as you meet the needs of members in new and impactful ways.
In-person meetings and events faced uncertainty through the last year. Association management regrouped and implemented new ways to safely bring members back together.
Membership retention has been a question for associations – how to hold to values and benefits. The key to retention is experimenting through new audiences and opportunities.
Over the past year as we’ve conducted hundreds of online events, our team has put their creativity to the test to engage audiences from their home offices, kitchens, bedrooms or wherever their makeshift offices have been.
Many associations exclusively use unpaid, volunteer presenters at their conference breakout session speakers, on webinars and more. Yet the value gained is exponential – both for the association, and for the volunteer speaker.