Navigating New Protocols: Behind-the-Scenes

The view from the Balboa Resort

A Meeting Planner’s Journey, Chapter 2

Last week, I introduced the first installment of my recent journey from Chicago to Newport/Huntington Beach, CA, to show what travel is really like as COVID-19 restrictions are lifted. I’ve been amazed at all of the fantastic feedback received by those who watched the first chapter where I shared the air travel experience. As I noted then, our goal with this trip was to document the experience from beginning to end – so that our team has the knowledge and first-hand experience to help our clients and community make informed choices.

My first stop once I arrived in California was the amazing (you’ll hear I overuse this word) Balboa Bay Resort in Newport Beach. The team was so accommodating – and there was so much to see – that we ended up with a two-part chapter this week:

In part one, I sit down with Kamia Kinchlow, director of sales, to hear how the resort has successfully adjusted to meet today’s needs. In part two, you’ll go behind the scenes to see how these new safety and sanitation protocols look across the resort.

Balboa Bay Resort on Making Meetings Happen

Behind-the-Scenes at Balboa Bay Resort

As always, we welcome the opportunity to advance your story and be part of whatever the next chapter may be. As for me, I look forward to sharing chapter three of my journey next week – stay tuned!

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