Alex Murphy

Senior Director of Site Selection
Alex Murphy oversees a talented site selection team, helps clients select the best venues for their events, negotiates contracts with hotels and convention centers and manages housing for client engagements.

Allison Dixon

Senior Director of Marketing and Creative Services
Allison leads the marketing and creative services team to create dynamic and effective marketing programs for a diverse set of corporate and association clients. She also drives Meeting Expectations’ corporate marketing and public relations initiatives.

Beth Chitnis, CAE

Vice President
Beth Chitnis, CAE, vice president, serves as an executive director for multiple Meeting Expectations' full-service association management clients. As executive director, Beth is responsible for working with boards of directors to facilitate strategic planning for the associations she oversees. She also manages each association's staff at Meeting Expectations to provide support services including communications, database management, membership operations, financial management and meeting/event planning and execution.

Brian Meyer

Managing Partner
As managing partner for Meeting Expectations, Brian helps the Meeting Expectations leadership team with improvement initiatives for the company at large.

Christine Hilgert, CMP

Senior Vice President
As senior vice president of the meeting planning business unit, Christine Hilgert, CMP, is responsible for client management and strategic direction of the meeting planning staff, which is comprised of meeting planners, registration staff and contract management staff. Her focus is to introduce the latest ideas and opportunities offered by the industry to her staff and clients.

David Fattahian

Chief Information Officer
As the CIO of Meeting Expectations, David Fattahian is responsible for establishing and implementing a strategic information management vision that is in-synch with the rhythm and tempo of the business and industry while, at the same time, forward looking and anticipates opportunities to leverage and drive changes as each evolve.

Jalene Bermudez, CMP


Founding Partner of Meeting Expectations with a 26-year history of leadership and accomplishments in the association & events industry, Jalene Bermudez resumed her role as president of Meeting Expectations in the summer of 2018. She is a tenured entrepreneur with a diverse skill set related to event design & architecture, logistics management, implementation of strategic initiatives for corporate and association clients.

James M. Hobbs

Senior Director of Global Programs
James Hobbs is responsible for overseeing all aspects of global meeting and conference management for key clients.

Jeff Rausch

Partner and Board Member
As partner for Meeting Expectations, helps the Meeting Expectations leadership team with improvement initiatives for the company at large.

Karl Kirsch, CAE

Vice President
Karl Kirsch, CAE, serves as the vice president of the association management business unit (AMBU). His main responsibility is to lead AMBU client teams to successful execution of association objectives. Through his direct interactions with client boards and senior leadership, he leverages his considerable association management experience to help associations move positively towards their objectives, increase membership and maximize return on investment.

Kate Gemmell Godfrey, CMP

Kate Gemmell Godfrey, CMP, provides conference management services for corporate clients including Riverbed Technology, Manhattan Associates, Arby’s Restaurant Group and MedAssets.

Kowana Ragland, CMP

Director of Meetings
As director of meetings, Kowana Ragland, CMP, works within the meeting planning business unit to manage client engagements and provide strategic direction. Since joining Meeting Expectations in November 2000, she has done extensive work within both the meeting planning and association management sectors.

Lauren Andrews

Director of Sites and Contract Services
Lauren Andrews joined Meeting Expectations in 2006. She is responsible for researching and contracting venues for clients and meetings of all sizes. 


Lisa Burton, CMP

Senior Vice President
As Senior Vice President of the meeting management business unit, Lisa Burton, CMP, is responsible for the day-to-day operational management and strategic direction of the group, which is comprised of meeting planners, registration staff and site selection/contract management staff. Her focus is on client oversight, continuous improvement and growth of the department, while maintaining proper service levels.

Luis Bermudez

Founding Partner
Over the last 20 years, Luis Bermudez has worked with Meeting Expectations on a wide range of strategic planning and business improvement projects. Luis supports Meeting Expectations’ leadership team and, as part of the Meeting Expectations' consulting team (ACI), leverages his extensive experience in the private business sector to provide unique insight and solutions to the companys’ not-for-profit clients.

Micheal A. North

Chief Financial Officer
As the chief financial officer for Meeting Expectations, Micheal North manages the financial groups and accounts for the concurrent financial management of multiple clients.

Phyllis Abrams

Senior Human Resources Business Partner
Phyllis Abrams leads the strategic HR development of Meeting Expectations. She oversees the functions of staffing, retention, compensation, benefits, training, employee relations and compliance for the company.

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When the logo went through and people cheered, I thought to myself, "Well, good. ChLA has collectively embraced Meeting Expectations, and this is the absolute proof of that." You have been amazingly supportive of our needs, and I know I am not alone in my gratitude.

Board of Directors Children's Literature Association